Privacy Policy

Last updated: 21 May 2026

This Privacy Policy explains how THAAYAKAM LTD (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website or engage with our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

THAAYAKAM LTD is a technology company registered in England and Wales.

We act as the Data Controller for personal data collected through this website.

2. Information We Collect

We may collect the following categories of personal data:

Information you provide directly:

  • Name, email address, phone or WhatsApp number, and organisation name submitted via our contact form
  • Your project description or enquiry details
  • CV or resume submitted for career opportunities
  • Any correspondence you send to us by email

Information collected automatically:

  • IP address and approximate location data
  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referral source (how you arrived at our website)
  • Interaction data such as clicks, scrolls, and mouse movements (via session recording tools)

Automatically collected data is gathered through cookies and third-party analytics tools. Please refer to our Cookie Policy for full details.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries, consultation requests, or messages
  • To process and consider job applications and CVs
  • To understand how visitors use our website and improve our content and services
  • To analyse user behaviour and optimise our website experience
  • To measure the effectiveness of our marketing and advertising campaigns
  • To comply with legal obligations and protect our legal rights

We do not sell your personal data to third parties, nor do we use it for automated decision-making or profiling that produces legal or similarly significant effects on you.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Legitimate interests — to analyse website usage, improve our services, and respond to general enquiries
  • Consent — for non-essential cookies and tracking technologies (e.g. analytics, marketing pixels)
  • Contractual necessity — where processing is required to fulfil a contract or pre-contractual steps (e.g. project consultation)
  • Legal obligation — where we are required to process data to comply with applicable law

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to analyse traffic, understand user behaviour, and support our marketing activities. This includes tools such as Google Analytics, Microsoft Clarity, LinkedIn Insight Tag, and Meta Pixel.

Please read our Cookie Policy for a full breakdown of the cookies we use, their purpose, and how you can manage your preferences.

6. Third-Party Services

We use the following third-party services that may process your data on our behalf:

  • Google Analytics — website traffic and behaviour analytics (Google LLC, USA)
  • Microsoft Clarity — session recording and heatmap analysis (Microsoft Corporation, USA)
  • LinkedIn Insight Tag — conversion tracking and professional audience analytics (LinkedIn Ireland Unlimited Company)
  • Meta Pixel — conversion tracking and ad retargeting (Meta Platforms Ireland Limited)

Each of these providers operates under their own privacy policies and data processing agreements. Where data is transferred outside the UK, appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

  • Contact form enquiries: retained for up to 2 years from the date of submission
  • Job applications and CVs: retained for up to 12 months unless a longer period is agreed
  • Analytics data: retained in accordance with the data retention settings of each third-party tool (typically 14 months for Google Analytics)
  • Cookie-related data: as specified in our Cookie Policy

After the applicable retention period, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you
  • Right to rectification — to request correction of inaccurate or incomplete data
  • Right to erasure — to request deletion of your personal data in certain circumstances
  • Right to restrict processing — to request that we limit how we use your data
  • Right to data portability — to receive your data in a structured, commonly used format
  • Right to object — to object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at hello@thaayakam.co.uk. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure HTTPS connections, access controls, and regular reviews of our data handling practices.

While we take data security seriously, no method of transmission over the internet is entirely secure. We cannot guarantee the absolute security of data transmitted to our website.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: hello@thaayakam.co.uk
  • Company: THAAYAKAM LTD
  • Registered in: England & Wales — Company number 12875849